Our philosophy

Mullumbimby Comprehensive Health Centre aims to deliver high quality medical and allied health care for everyone in the community. Our focus is on health promotion and preventative medicine as well as acute and chronic disease care. Our team of doctors and practitioners offer a broad range of complementary skills and the health centre adopts a similar “holistic” approach to our patients.

All doctors in the practice are vocationally registered GPs, which means they are actively continuing their medical education by attending lectures and workshops, and reading medical journals. Our registrar doctors are all working towards their Fellowship of the Royal Australian College of General Practitioners.

Our allied health practitioners are all trained professionals and active members of recognised alternative therapy associations.

Patient information

  • Doctor’s appointments

    Consultations are by appointment only. Every effort will be made to accommodate your preferred time and doctor. The first available doctor will see urgent cases.

  • Longer consultations

    Standard doctor consultations are 15 minutes. Please let the receptionist know if you would like to book a long appointment. Long consultations should be booked if you have more than one item you would like to discuss or if you believe the matter is complex.

  • Walk-in clinic

    Our walk-in clinic is open from 8.30am – 11.30am Monday to Friday and from 9.00am to 11.30am on Saturdays.

  • Home and nursing home visits

    Our doctors are available for home visits and local nursing home visits by request.

  • Telephoning your doctor

    Doctors in this practice may be contacted by phone during normal surgery hours. If the doctor is with a patient a message will be taken and your call returned as soon as possible. If your call is urgent, you will always be put straight through to the doctor.

  • After hours care

    If you require medical care after hours, please phone the Mullumbimby Hospital on (02) 6684 2266. The hospital is open 24 hours and located on Azalea Street, Mullumbimby.

    In emergencies call 000 for an ambulance.

  • Test results

    Your doctor will advise when they expect the results of any tests or radiography to arrive at the practice. You will need to make a follow up appointment with your doctor to discuss your results. Results will not be given out over the phone with the exception of INR results.

    Appointments to receive results are bulk billed.

  • Feedback and complaints

    If you have a complaint or want to provide feedback on any of our staff or doctors you can:

    • Ask to talk to the practice manager at the practice either in person or by phone.
    • Request a feedback/complaint form from reception to complete.
    • Email the practice at mmcadmin@bigpond.com, or
    • Contact the HCCC to lodge a complaint on 1800 043 159

    We value the feedback from our clients and approach all feedback given as an opportunity for quality improvement. We appreciate the opportunity to resolve any issues between the practice and the client at a local level if possible prior to referring the matter to the Healthcare Complaints Commission.

  • Privacy

    The provision of quality health care is our principle concern. It requires a doctor-patient relationship of trust and confidentiality. Your doctor regards patient health information as confidential and will only collect this information with patient consent.

    All of our staff members have signed confidentiality agreements and all personal records are securely stored. Personal health information may occasionally be used for research, for quality assurance or in practice meetings, for these purposes appropriate consent will be obtained from those clients whose information is being used or the information will be de-identified.

  • Medical billing and fees

    Medical Consultations

    • Standard consultation
      $60 (Medicare rebate $36.30, patient pays $23.70)
    • Long consultation
      $90 (Medicare rebate $70.30, patient pays $19.70)
    • Extended consultation
      $120 (Medicare rebate $103.50, patient pays $16.50)

    Musculoskeletal appointments (Dr Weber)

    • Standard consultation
      $90 (Medicare rebate $37.05)
    • Long consultation
      $120 (Medicare rebate $71.70)

    PAP smears

    • With doctor
      Price dependant on length of consultation
    • With nurse
      Bulk billed

    The medical centre offers health care plans, asthma care and telehealth as bulk billed items for patients with Medicare cards. Doctors appointments will only be bulk billed for patients holding pension cards, healthcare cards, and children 16 and under.

    We accept DVA and WorkCover patients.

  • Allied health billing and fees

    Osteopathy

    • Initial Consultation
      $90
    • Review
      $80

    Physiotherapy

    • Initial Consultation
      $90
    • Follow up
      $80

    Dietetics

    • Initial consultation
      $90
    • Review
      $60

    Podiatry

    • Initial Consultation
      $80
    • Follow up
      $70
    • Pensioners
      $50

    Exercise physiology

    • Consultation
      $80

    Kahuna bodywork

    • Consultation
      $80 - $230

    Acupuncture

    • 1 hour consultation
      $65

    Bowen Therapy/Myopractic

    • 1 hour consultation
      $120
    • 1.5 hour consultation
      $150
    • 2 hour consultation
      $200
    • 30 min Seniors only consultation
      $50
    • 1 hour Seniors only consultation
      $70

    Patients referred through a Team Care Plan are eligible for a Medicare rebate of $52.95 on Dietitian, Osteopath, Physiotherapy, Podiatry and Exercise Physiologist appointments, up to a certain number of visits.

    We can also process private health fund rebates directly via HICAPS. Please check with your health fund insurer as to what is covered by your plan.

Education and training

The medical centre has a long history as a teaching practice, providing guidance and supervision to registrars in the final stages of their GP training and visiting medical students. We have created a dedicated learning centre with a library of medical resources and regular training and information sessions for doctors and students alike.

We also encourage an atmosphere of shared learning between the medical centre staff and our allied health professionals, giving both experienced doctors and students the opportunity to discover how complementary practices can be integrated into a patient’s overall treatment plan.

We believe that our practice is able to provide a higher quality of health care for our patients through our ongoing commitment to medical education and our holistic approach to patient health.

The Mullumbimby Comprehensive Health Centre is also home to the Australian College of Kahuna Sciences, a registered training organisation that delivers Certificate IV courses in Kahuna Bodywork, along with specific training modules such as First Aid and infection control.

History

Originally founded as the Mullumbimby Medical Centre in 1987 by Dr. Norbert Weber and his wife Ki’a’i, Mullumbimby Comprehensive Health Centre had holistic principles at the heart of its general practice right from the very start.

It was founded on the site of Mullumbimby’s very first medical practice, which was run by Dr. Alderman. He established a purpose built surgery on land where an old cattle yard had been in the late 1940’s, practicing downstairs and living upstairs.

The Weber family purchased and fully renovated Dr. Alderman’s building and founded the Mullumbimby Medical Centre, moving to the current premises in 1992. They have since added the old original chemist’s residence next door to the building via an enclosed walkway. This is home to QML pathology and the Mullumbimby Skin Clinic. The addition of the new allied health centre at the front of the original surgery now completes the picture.