We have an appointment system with a morning walk in clinic for urgent consultations.
Please make our receptionists aware if you require urgent treatment.
A patient suffering from severe or persisting chest pain should immediately attend the Hospital Emergency Department.
A standard appointment lasts 10-15 minutes. This may change if there have been emergencies or if the surgery is very busy. Should you feel that you require a longer appointment e.g. annual check-up, minor surgery, pap smear, insurance or WorkCover medical etc, please tell us at the time of booking. If more than one person in your family needs to be seen, please ask for an appointment for each of them.
Please advise our receptionist of your preferred doctor within the practice and where possible your appointment will be made with them.
If you are unable to attend your appointment we ask that you contact the surgery as soon as possible as we may be able to offer your appointment to someone else. Non-attendance and failure to advise the surgery may result in a fee.