Getting support for your mental health

If you’ve been feeling worried, anxious, sad or struggling to cope for more than two weeks, it might be time to get some professional help. We have qualified and experienced psychologists and mental health counsellors here to support you.

You will need to request a mental health care plan from your GP to see a psychologist or mental health counsellor under the Medicare bulk billing service. Please click here to learn more. 

Please call our reception on (02) 6684 1511 to request an appointment with your GP to get a mental health care plan before booking in with one of our mental health care team.

Signs and symptoms to monitor

  • Increase in alcohol consumption, cigarettes or recreational drugs 
  • Decrease in general self care – such as not showering or staying in pyjamas all day
  • Feeling stressed and overwhelmed
  • Finding it difficult to sleep 
  • Loneliness
  • Helplessness
  • Feeling worried or fearful
  • Unmanageable frustration and outbursts of anger
  • Ongoing grief

How to get help

  • Reach out to family and friends via phone or video chat.
  • Call us on 02 6684 1511 to book an appointment with your General Practitioner (GP) and request a mental health plan for Medicare rebated or bulk billed mental health support to see a psychologist or mental health counsellor.

Ideas if you are not coping

Make a self-care plan

Draft a plan of action and enlist a supportive person to help you stick to it. It could be as simple as asking yourself the following questions: 

  • What am I grateful for today?
  • Who am I checking in on or connecting with today?
  • How am I getting outside today?
  • How am I moving my body today?

Do activities that help to reduce anxiety

  • Do some physical activity or get some fresh air each day. Even just an hour of exercise a week has been proven to lower depression and anxiety.
  • Do something that gives you a sense of pleasure and/or achievement each day. This could include eating a nice meal, reading a book, joking with friends, listening to music, tidying up around home or work tasks.
  • Notice when you are thinking in unhelpful ways. Ask yourself, ‘is there another, more helpful way I could think about this situation?’

You can also download our free Mental Health Action Plan to stick on your fridge for a quick reference guide of symptoms to look out for and how to get support. 


If you need a doctor urgently outside of our opening hours please call Byron District Hospital on 6639 9400.

For emergencies call 000 for an ambulance.

Urgent Care Clinic

On the day appointments are available by calling the surgery from 8am onwards until slots are filled. We recommend calling early to secure an appointment.

Opening Hours

Medical Centre
Monday – Friday: 8.30 – 17.00
Saturday: 8.30 – 11.30

Allied Health
Monday – Friday: 8.30 – 17.00
Saturday: 8.30 – 11.30